Last Updated: 05/06/2026
1. About Us
These Terms and Conditions govern the use of this website and the purchase of goods from:
5 STAR FRUIT AND VEG LONDON LTD
Company Number: 08500317
Registered Office: 416 Green Lane, Ilford, Essex, IG3 9JX, United Kingdom
By using this website or placing an order, you agree to be bound by these Terms and Conditions.
2. Business Customers
Unless expressly agreed otherwise in writing, all sales are made to business customers acting in the course of trade.
The customer warrants that any person placing an order has authority to bind the business.
3. Orders
3.1 All orders are subject to acceptance by the Company.
3.2 The Company reserves the right to refuse any order without providing a reason.
3.3 Orders cannot be cancelled once produce has been purchased, prepared, packed, or dispatched.
3.4 Product availability is subject to market conditions, seasonal availability, supplier availability, and stock levels.
4. Product Information
4.1 Images on the website are for illustration purposes only.
4.2 Fresh produce naturally varies in appearance, size, colour, shape, weight, and packaging.
4.3 Minor variations shall not constitute a defect.
4.4 Product specifications may change without notice where necessary.
5. Pricing
5.1 Prices may be amended at any time without prior notice.
5.2 The applicable price shall be the price in force at the time the order is accepted.
5.3 Prices are exclusive of VAT unless otherwise stated.
5.4 Delivery charges may apply and will be advised before order confirmation.
6. Payment
6.1 Payment shall be due immediately unless credit terms have been agreed in writing.
6.2 The Company reserves the right to suspend deliveries where payment is overdue.
6.3 Interest may be charged on overdue amounts at 8% per annum above the Bank of England Base Rate.
6.4 The customer shall reimburse all reasonable costs incurred in recovering overdue debts.
7. Delivery
7.1 Delivery dates and times are estimates only.
7.2 The Company shall not be liable for delays caused by:
7.3 Delivery shall be deemed completed when goods arrive at the delivery address provided by the customer.
7.4 Risk in the goods passes upon delivery.
7.5 Customers must inspect goods immediately upon delivery.
8. Claims and Shortages
8.1 Any shortages, damage, or quality concerns must be reported:
8.2 Failure to notify the Company within the required period shall constitute acceptance of the goods.
8.3 The Company's liability shall be limited to replacement of goods or refund of the purchase price at its discretion.
9. Retention of Title
9.1 Ownership of goods remains with the Company until all outstanding amounts owed by the customer have been paid in full.
9.2 Until ownership passes, the customer shall:
9.3 The Company may recover goods for which payment remains outstanding.
10. Limitation of Liability
10.1 Nothing in these Terms excludes liability for:
10.2 Subject to clause 10.1, the Company's total liability shall not exceed the value of the goods supplied.
10.3 The Company shall not be liable for:
11. Force Majeure
The Company shall not be liable for failure or delay in performing obligations caused by circumstances beyond its reasonable control, including:
12. Privacy
Personal information is processed in accordance with the Company's Privacy Policy.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms.
14. Entire Agreement
These Terms constitute the entire agreement between the Company and the customer and supersede all previous discussions, representations, and agreements.