Last Updated: 05/06/2026
1. Introduction
5 STAR FRUIT AND VEG LONDON LTD ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.
Company Details
5 STAR FRUIT AND VEG LONDON LTD
Company Number: 08500317
Registered Office: 416 Green Lane, Ilford, Essex, IG3 9JX, United Kingdom
For any privacy-related questions, please contact us at:
Email: sales@5starfruitandveg.co.uk
Phone: 020 8558 8876
2. Information We Collect
We may collect the following information:
Information You Provide
Name
Business name
Email address
Telephone number
Delivery address
Billing address
Information contained in enquiries or messages
Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages visited
Date and time of visit
Website usage data through cookies
3. How We Use Your Information
We use personal information to:
Respond to enquiries
Provide quotations
Process orders and deliveries
Manage customer accounts
Improve our website and services
Comply with legal obligations
Send business communications where permitted by law
4. Legal Basis for Processing
Under the UK GDPR, we rely on one or more of the following legal bases:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent (where required)
5. Sharing Your Information
We may share your information with:
Delivery and logistics providers
Payment service providers
IT and website service providers
Professional advisers
Regulatory authorities where required by law
We do not sell personal data to third parties.
6. Data Retention
We retain personal information only for as long as necessary to:
Fulfil contractual obligations
Meet legal and accounting requirements
Resolve disputes
Enforce our agreements
7. Data Security
We implement appropriate technical and organisational measures to protect personal data against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
8. Cookies
Our website may use cookies and similar technologies to ensure website functionality, analyse website traffic and improve user experience.
Users can manage cookie preferences through their browser settings.
A separate Cookie Policy may be provided where required.
9. Your Rights
Under UK data protection law, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent
To exercise these rights, contact us using the details provided above.
10. International Transfers
If personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.
11. Complaints
If you are dissatisfied with how we handle your personal information, you may contact the UK Information Commissioner's Office (ICO):
Information Commissioner's Office (ICO)
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.